Windows Command-line Probe Utility (pu.exe) crashes upon execution of controller probe_deactivate callback
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Windows Command-line Probe Utility (pu.exe) crashes upon execution of controller probe_deactivate callback

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Article ID: 34369

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In certain versions of the UIM robot, the Windows command-line probe utility (pu.exe) may crash when the probe_deactivate callback is issued against the controller probe.

<Please see attached file for image>

screenshot of Windows Application Error from pu.exe

The Linux command-line probe utility is not affected.

This issue will be resolved in an upcoming robot release - as of this writing the current GA release is 7.80 and suffers from this problem. (Defect ID DE48664 is being used to track this issue.)

As a workaround, users may deploy robot_update ?7.63 to the affected robots. ?Robot/controller 7.63 is not affected by this problem.?

Environment

Release:
Component: CAUIM

Attachments

1558699589434000034369_sktwi1f5rjvs16opv.jpeg get_app