Alert Notification configured with multiple email addresses does not work in VMware vRealize Operations Manager
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Alert Notification configured with multiple email addresses does not work in VMware vRealize Operations Manager

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Article ID: 343663

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
After migrating from vCenter Operations Manager 5.x to vRealize Operations Manager 6.x, you see one of these symptoms:
  • Alert Notification configured with multiple email addresses do not work.
  • Alert Notification configured with single email address works.


Environment

VMware vRealize Operations Manager 6.1.x
VMware vRealize Operations Manager 6.0.x
VMware vRealize Operations Manager 6.2.x

Cause

The email addresses are separated by a comma in vCenter Operations Manager 5.x configuration and migrated over as-is.

In vRealize Operations Manager 6.x the multiple email addresses needs to be separated by semi-colon.

Resolution

To resolve the issue, edit the affected Notification in vRealize Operations Manager 6.x:

  1. Log in to vRealize Operations Manager UI.
  2. Navigate to Content > Notifications.
  3. Edit the Notification with multiple email address.
  4. Change the comma separated list of email addresses to a semi-colon separated list.


Additional Information

配置有多个电子邮件地址的警示通知在 VMware vRealize Operations Manager 中无法工作