Data drive is inaccessible after Windows GPO update
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Data drive is inaccessible after Windows GPO update

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Article ID: 343651

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Applying GPO or Microsoft Updates, after guest operating system reboot, unable to access data disk.
  • Disk is visible from Disk management and My Computer, however, it shows as only NTFS.
  • When trying to access the data disk, displays a message Access Denied.
  • When navigating to Drive Properties > Security tab, shows no permissions even though it has admin rights.
  • When trying to update the Security > Permissions, displays the error:

    --------------------------
    Windows Security
    ---------------------------
    Unable to set new owner on Local Disk (D:).
    Access is denied.

     


Environment

VMware vSphere ESXi 5.1
VMware ESXi 4.1.x Embedded
VMware vSphere ESXi 6.0
VMware ESXi 4.1.x Installable
VMware vSphere ESXi 5.5
VMware ESX 4.1.x

Cause

This issue occurs because Windows Removable Storage Access policy treats the SCSI as Removable Storage If Group policies is set to restrict read and write access on removable devices and the Windows assumes SCSI devices to be detected as hotplug.

For more information, see:

Note: The preceding links were correct as of 10 December 2014. If you find a link is broken, provide a feedback and a VMware employee will update the link.


 

Resolution

To resolve this issue, remove the affected Computer from Group Policy objects (GPO) set to restrict read and write access on removable devices.
 
To remove the affected Computer from Group Policy objects (GPO) set to restrict read and write access on removable devices, navigate to
Administrative Templates > System > Removable Storage Access >All Removable Storage classes and deny all access

If the System is not part of domain, edit the Local Computer policy.

For more information, see https://docs.vmware.com/en/VMware-Horizon-Client-for-Windows/4.6/com.vmware.horizon.windows-client-46-install/GUID-366D5333-B56B-423E-88C1-DC58EFCEE937.html


Additional Information





Windows のグループポリシーを構成すると、データドライブにアクセスできなくなる