CA UIM -Error in the controller.log: "The next admin check time is too far into the future"

Article Id: 34362
Status: Published
Updated On: 08-08-2018 19:45
Legacy Id: TEC000002574
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:



Error in the CA UIM robot controller logs about the next admin check is too far in the future.

The controller log shows:

The next admin check time is too far into the future (xxx s)
This indicates that the clock has been changed and a robot restart is needed.


The controller then restarts resulting in the robot going up and down continuously.
 

Environment:

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution:

Usually this is an indication that the time on the robot is being changed.
This could be due to a bad clock or a syncronization issue.

To confirm this you would need to collect two things from the affected robot

  1.  Complete level 3 robot / controller log from start to the controller restarts
  2.  A file containing a time stamp every ten seconds from controller start to restart

Ensure that the timestamp in the output from the batch file is every 10 seconds and doesn't 'leak time'
If it does then it could be a broken clock.
If it is a VM, then ensure you do not have time synchronization enabled on it.