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Robots not showing up in the Infrastructure manager (IM)
Article ID: 34360
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
Issue:
Installing Nimsoft / Nimbus client worked for 2 out of 5 system. For the 2 that worked the robots showed up but the others do not.
Robot was running, telnetting from robot to hub and vice versa was fine.
Environment:
CA UIM 7.6 or later
Cause:
The problem was that the hub ip listed in the robot.cfg was incorrect.
Resolution:
Correcting the hub ip in the robot.cfg fixed the problem.
Environment
Release:
Component: CAUIM
Component: CAUIM
Feedback
Yes
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