Robots not showing up in the Infrastructure manager (IM)

Article Id: 34360

Status: Published

Updated On: 14-02-2018 08:20

Legacy Id: TEC000003563

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Issue:

Installing Nimsoft / Nimbus client worked for 2 out of 5 system. For the 2 that worked the robots showed up but the others do not.

Robot was running, telnetting from robot to hub and vice versa was fine.

Environment:

CA UIM 7.6 or later

Cause:

The problem was that the hub ip listed in the robot.cfg was incorrect.

Resolution:

Correcting the hub ip in the robot.cfg fixed the problem.

Environment:

Release:
Component: CAUIM