UMP Blank Home Page without SignIn Portlet

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Article ID: 34295

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

UMP is not loading as expected for some users. Home Tab is visible but no SignIn window/portlet is displayed.

Cause

UMP portal Home Page was changed/modified somehow and it no longer includes the SignIn window/portlet

Environment

Any UIM Version
 

Resolution

Click the SignIn link on the right side of the page




 Then Login with your current credentials 




Manually add /web/guest to the portal URL


 






 Select the drop down-arrow and Click "Add Application/Portlet"





Expand "Collaboration/Tools" and then add the SignIn application (portlet).





On the right-side of the page again, click SignOut to sign out of the portal and you may close your browser.




Open the UMP Page to confirm that the Home Page has been restored and now includes the SignIn window.











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