UMP Blank Home Page without SignIn Portlet
Article ID: 34295
Updated On:
Products
NIMSOFT PROBES
DX Infrastructure Management
Issue/Introduction
UMP is not loading as expected for some users. Home Tab is visible but no SignIn window/portlet is displayed.
Cause
UMP portal Home Page was changed/modified somehow and it no longer includes the SignIn window/portlet
Environment
Any UIM Version
Resolution
Click the SignIn link on the right side of the page
Then Login with your current credentials
Manually add /web/guest to the portal URL
Select the drop down-arrow and Click "Add Application/Portlet"
Expand "Collaboration/Tools" and then add the SignIn application (portlet).
On the right-side of the page again, click SignOut to sign out of the portal and you may close your browser.
Open the UMP Page to confirm that the Home Page has been restored and now includes the SignIn window.
Then Login with your current credentials
Manually add /web/guest to the portal URL
Select the drop down-arrow and Click "Add Application/Portlet"
Expand "Collaboration/Tools" and then add the SignIn application (portlet).
On the right-side of the page again, click SignOut to sign out of the portal and you may close your browser.
Open the UMP Page to confirm that the Home Page has been restored and now includes the SignIn window.
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