Symptoms:
The guest OS has reported an error during quiescing. The error code was: 3 The error message was: Error when enabling the sync provider.
hostd.log
file, located at /var/log/ of the host, running the virtual machine contains entries similar to:[3CB9EB90 verbose 'vm:/vmfs/volumes/<datastore>/<VMNAME>/<VMNAME>.vmx'] Handling message _vmx##: The guestOS has reported an error during quiescing.
--> The error code was: 3
--> The error message was: Error when enabling the sync provider.
There can be two possible causes for this issue:
FIF
R
EEZE/FITHAW ioctl
feature within the guest is utilized to quiesce the Linux filesystem. This issue is at the Linux kernel level and would need to be investigated by the vendor.Note: Red Hat has addressed this issue in bug 768304. You need Red Hat customer login credentials to view the bug details.
FIFREEZE/FITHAW ioctl
feature. For other vendor's Linux releases, you may have to contact your vendor to determine the Linux kernel used. For more information, see the Additional Information section.Some vendors may not have a Linux release from kernel version 2.6.35-22. For instance, Ubuntu does, and RHEL does not. If your vendor does not have this particular or a later 2.6.35 release available, contact them for clarification. To see the Linux kernel versions associated with each RedHat version, see the document Red Hat Enterprise Linux Release Dates documentation.
For more information, see the Linux kernel releases section in the Linux Kernel 2.6 Release notes.
Note: The preceding links were correct as of May 22, 2015. If you find the link is broken, please provide feedback and a VMware employee will update the link.
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