Host Profiles compliance check fails when rebooting hosts with NMP device configuration inconsistency listed in VMware ESXi 5.1.x and ESXi 5.5.x

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

A reboot of an ESXi host lists the Native Multipathing Plugin (NMP) device information in an arbitrary order. Because the Host Profile compliance checker requires the device order to be sorted, the compliance check fails on hosts with such configuration and results in the following compliance error:

Specification state absent from the host: SATP configuration for device naa.xxxxxxxxxxxxx needs to be updated
Host state doesn't match specification: SATP configuration for device naa.xxxxxxxxxxxxx needs to be updated

Where xxxxxxxxxxxxx is the device naa ID.

Environment

VMware vCenter Server 5.1.x
VMware vSphere ESXi 5.1
VMware vSphere ESXi 5.5
VMware vCenter Server 5.5.x

Resolution

This is a known issue affecting VMware ESXi 5.1.x and ESXi 5.5.x.

For ESXi 5.1.x, to workaround this issue, turn off NMP and PSA checking. For more information, see Applying a host profile causes compliance failure in VMware ESXi 5.x (2002488).

For ESXi 5.5.x to workaround this issue, perform the following steps:

1. Extract a host profile from the reference host. For example, ESXi 5.5 Update 2.
2. Upgrade the reference host to ESXi 5.5 patch, ESXi550-201410001.
   
3. Check compliance. Ignore any compliance failures that occur.
   
4. Remediate (apply) the host profile so the state of the ESXi host is restored from the reference host's host profile.
5. Extract a new host profile from the upgraded host and apply it to that host. Use this new host profile as the
   reference host profile.
6. Check compliance. You should see no compliance failures.

Additional Information

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For translated versions of this article, see:

• 日本語: NMP デバイス構成の不一致が VMware ESXi 5.1.x および ESXi 5.5.x でリストされる状態でホストを再起動するときに、ホスト プロファイルのコンプライアンス チェックに失敗する (2110854)