Logging in to the vSphere Web Client using older versions of Internet Explorer 10 or 11 redirects to a link with no information
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Logging in to the vSphere Web Client using older versions of Internet Explorer 10 or 11 redirects to a link with no information

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Article ID: 342809

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Updated On:

Products

VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

After logging in to the vSphere Web Client using earlier versions of Internet Explorer 10 or 11 on Windows that does not have Microsoft security patch MS14-065, the login process fails and you are redirected to an incorrect link with no information on the page.
 
Logging in to Internet Explorer (IE) directs you to vmware-csd://csd/?sessionid=.....


Environment

VMware vSphere ESXi 5.5
VMware vCenter Server 6.0.x
VMware vSphere ESXi 6.0
VMware vCenter Server 5.5.x

Resolution

To resolve this issue:
 
Install the security patch MS14-065 from Microsoft or upgrade to the latest version of Internet Explorer.
 
Note: The preceding link was correct as of May 18, 2016. If you find the link is broken, please provide feedback and a VMware employee will update the link.

Additional Information

For translated versions of this article, see: