When installing vCenter Converter Standalone you receive the error: Error 1500. Another installation is in progress..

Products

• Converter

Issue/Introduction

When trying to install vCenter Converter Standalone, you receive this error message:

Error 1500. Another installation is in progress. You must complete that installation before continuing this one

 

Environment

VMware vCenter Converter Standalone 4.3.x
VMware vCenter Converter Standalone 4.0.x

Cause

This error is reported when msiexec.exe file is being used another application. msiexec.exe is a Windows Installer Component used to install new programs that use Windows Installer package files (MSI).

Resolution

There are a few options to resolve this issue. First wait for any existing installation process to complete. 

If no other installations are in progress:

• The safest way to end any running processes that may be stuck is to restart the computer. 
• If you do not wish to restart the computer, you can do the following. Open Task Manager, switch to Processes tab
• Right-click on msiexec.exe process and select End All Processes. WARNING: This may crash running applications.