Accessing Fujitsu iRMC using the High Speed transfer protocol (HTI) in ESXi 6.0/6.5/6.7/7.0 (Partner Verified and Support)
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Accessing Fujitsu iRMC using the High Speed transfer protocol (HTI) in ESXi 6.0/6.5/6.7/7.0 (Partner Verified and Support)


Article ID: 342625


Updated On:


VMware vSphere ESXi


This article provides information about Partner Verified and Support Product from Fujitsu for accessing iRMC using the HTI interface.

Note: The Partner Verified and Supported Products (PVSP) policy indicates that the solution is not directly supported by VMware. For issues with this configuration, contact Fujitsu.
For more information on how partners can engage with VMware, see the VMware Compatibility Guide. It is the partner's responsibility to verify that the configuration functions with future vSphere major and minor releases, as VMware does not guarantee that compatibility with future releases is maintained.

Disclaimer: The partner product reference in this article is a software module that is developed and supported by a partner. Use of this product is also governed by the end user license agreement of the partner. You must obtain the application, support, and licensing for using this product from the partner. For more information, see


VMware vSphere ESXi 7.0.0
VMware vSphere ESXi 6.0
VMware vSphere ESXi 6.5
VMware vSphere ESXi 5.5
VMware vSphere ESXi 6.7


Product Overview

The High Speed transfer protocol (HTI) is conceived for a fast communication between the server and the internal Remote Management Controller (iRMC) using the PCIe interface of the iRMC. The iRMC supports a SD card for non-volatile mass data storage. A file system installed on the SD card is mounted in the iRMC -internal file system. From the server side, files stored on the SD card can be read and written through the PCIe interface through HTI. With HTI support for ESXi this file system is used to save vm-support data.

HTI support is available for VMware ESXi 6.0/6.5/6.7/7.0.

Download and Installation

The offline-bundle fujitsu-hti-<version> file contains VMkernel driver:

  • pci-fujitsu-hti_ driver-version-1OEM.600.0.0.2494585.vib

The ESXi 7.0 component fujitsu-hti-<version>.<release> file contains Native Driver:

  • FJT_bootbank_svshti_9.20.01-1OEM.700.0.0.14828939.vib 

Driver module which supports access to the HTI interface.


  1. You can download the offline bundle/component at

To download the offline-bundle/component:

  1. Select your product (you can search by Serial Number or select your product manually).
  2. In the Downloads section select appropriate Operating System.
  3. In the Applications tab select the entry Server Management Software.
  4. Select ServerView – ESXi CIM Providers.


  1. To Install:
    1. Copy the offline bundle/component to a system where you have access to the ESXi hypervisor with esxcli. This may be the ESXi hypervisor itself.
    2. Run the following command:
For ESXi 6.0/6.5:
esxcli --server <hostname_or_IP address> --username <userid> --password <password> software vib install –d fujitsu-hti-…

For ESXi 7.0:
esxcli --server <hostname_or_IP address> --username <userid> --password <password> software component apply –d Fujitsu-svshti_<version>

For more information on how to use esxcli, see the Using ESXCLI section in the Getting Started with vSphere Command-Line Interfaces Guide
  1. Reboot the ESXi system for the installation to take effect.


The script for the transfer of vm-support data may be called using console. Therefore, the ESXi shell must be enabled by setting the Troubleshooting Mode Options.

sh /opt/fts/bin/ vm-support_options

Note: Data are transferred only if vm-support is called with an option to create a file. The information vm-support usually displays to stdout are not sent to iRMC.

Configuration Details

A scheduled cron job may run the script /opt/fts/bin/ in batch mode.

The following example shows how to collect Userworld process information every ten minutes and save these data in the iRMC storage.
  1. Open a console to the ESXi host using the Tech Support Mode.
  2. Add a new line to the crontab /var/spool/cron/crontabs/root file:
echo “*/30 * * * * /opt/fts/bin/ -a Userworld:ProcessInformation” >>/var/spool/cron/crontabs/root
  1. The change takes effect after stopping and restarting the cron daemon process:
kill -HUP $(cat /var/run/
/usr/lib/vmware/busybox/bin/busybox crond

Now every thirty minutes a vm-support file is created, and the data are transferred to the iRMC.

It is also useful to transfer more extended vm-support files periodically. This saves system status information which is available even if the system has become inoperable.

Verification details

Testing was performed on ESXi 6.0/6.5/7.0.

The transfer of vm-support data works both in the console mode and in batch mode.

There are no known issues.

Additional Information

For more information on the iRMC S5 functions, see:
For translated versions of this article, see: