How to prevent duplicate email alerts from nas

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Article ID: 34261

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Introduction:

How to prevent duplicate email alerts from nas

 

Instructions:

Getting an email each time the probe alerts even though it is a duplicate alert.
 

  • In the nas Auto-Operator  profile when you set to use Action mode "On message arrival" the nas performs the action immediately -- before suppression is performed.
  • Ensure that the 'Action Mode' setting for the nas Auto Operator profile is not set  to "On message arrival."
  • If this is the case, change the time setting to "On overdue age" and set a small period e.g "30s"

 

Environment

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: