Keystrokes typed into the vSphere Web Client console of a virtual machine do not translate correctly
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Article ID: 342422
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Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
When you type special characters into the vSphere Web Client console of a virtual machine, you experience these symptoms:
- Keystrokes for special characters typed in to the vSphere Web Client console of a virtual machine do not translate correctly.
- The affected characters can include, but are not limited to:
/
(slash)\
(backslash).
(period)-
(dash)_
(underscore)&
(ampersand),
(comma):
(semicolon)$
(dollar sign)- (pound sign)
@
(at symbol)
- This issue occurs when you use a Swedish, Turkish, German, Swiss, French, Spanish or Austrian locale on your computer or keyboard.
- This issue does not occur when:
- You connect via a remote desktop to the affected virtual machine.
- You use the vSphere Client console of a virtual machine.
- You use the vSphere Web Client on a console of a Windows guest operating system.
Environment
VMware vSphere Web Client 6.0.x
VMware vSphere Web Client 5.5.x
VMware vSphere Web Client 6.5.x
Resolution
This is a known issue affecting vSphere vCenter Server 5.5 , 6.0 & 6.5.
To resolve this issue, use the VMware Remote Console, available at
Broadcom Support Portal.
To work around this issue on a virtual machine, use one of these options:
- Change the operating system keyboard layout to another locale on the machine opening the console.
Note: This makes further characters available for usage but some characters may still be affected.
- Connect to the affected virtual machine through a remote desktop.
Workaround:
Use VMRC and even Web-Client works fine.
Additional Information
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