VMware vCenter Server status alarms continuously change from green to yellow
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VMware vCenter Server status alarms continuously change from green to yellow

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Article ID: 342316

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
  • VMware vCenter Server status alarms continuously change from green to yellow.
  • Unable to determine the root cause of the alarm.


Environment

VMware vCenter Server 5.0.x
VMware vCenter Server 4.1.x
VMware vCenter Server 5.1.x
VMware vCenter Server 4.0.x

Cause

Resolution

The vCenter Server Health service in vCenter Management Web Services (VWS) monitors:
  • Health status of the vCenter server database
  • LDAP
  • QueryService
  • Feed service
Determine if a VWS component is responsible for triggering an alert under the User column in the Tasks and Events tab and find the Health service.
To resolve this issue, enable debug logging in the log4j.properties file.
To enable debug logging in the log4j.properties file:
  1. Enable debug logging in VirtualCenter. For more information, see Enabling trivia logging in VirtualCenter (1001584) .
  2. Open the C:\Program Files\VMware\Infrastructure\tomcat\webapps\vws\WEB-INF\classes\log4j.properties file.
  3. Edit log4j.properties file and change these options:

    log4j.logger.com.vmware.vim=DEBUG
    log4j.appender.LOGFILE.Threshold=DEBUG
    log4j.appender.LOGFILE.MaxBackupIndex=10
  4. Restart the VirtualCenter Management Webservices service. For more information, see Stopping, starting, or restarting vCenter services (1003895).
  5. Examine the vws.log file to determine the service that causes the alarms.

    Note: By default vws.log file is located at:

    Windows 2003 - C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\Logs\
    Windows 2008 and later - C:\ProgramData\VMware\VMware VirtualCenter\Logs\


Additional Information


Enabling trivia logging in VMware vCenter Server
How to stop, start, or restart vCenter Server services
VMware vCenter Server のステータス アラームが継続的に緑から黄色に切り替わる
VMware vCenter Server 状态警报持续从绿色更改为黄色