"A configuration synchronization is required" error in clustered vRO nodes

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:
When viewing cluster status in the control center of embedded vRealize Orchestrator nodes located on vRealize Automation appliances, you see these symptoms:

• You see error similar to:
  
  A configuration synchronization is required.
  
  
• You do not see an option to manually synchronize the cluster nodes.

Environment

VMware vRealize Automation 7.2.x
VMware vRealize Orchestrator 7.2.x

Cause

This issue occurs when the vRealize Orchestrator nodes become out of sync. Recent versions of vRealize Automation have the option to sync the nodes manually.

Resolution

This is a known issue affecting VMware vRealize Automation 7.x.

Currently, there is no resolution.

To work around this issue :

Notes:

• Take a snapshot/ backup of your vRealize Automation nodes prior to making any of these changes.
• Ensure there are no vRealize Orchestrator related activities running on the nodes currently.
  

1. Navigate to the cluster page and add ?advanced to the end of the URL to show the hidden options.
   
   For example: https://vra01.corp.local:8283/vco-controlcenter/#/control-app/ha?advanced
   
   
2. Select Synchronize, push Configuration and restart nodes.

Additional Information