"Visual Studio C++ Redistributable could not be found" when installing SRM
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"Visual Studio C++ Redistributable could not be found" when installing SRM

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Article ID: 341941

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Updated On:

Products

VMware Live Recovery

Issue/Introduction


Symptoms:
  • Installation of VMware Site Recovery Manager (SRM) fails with the error:

    Visual Studio C++ Redistributable could not be found.


Environment

VMware vCenter Site Recovery Manager 4.0.x
VMware vCenter Site Recovery Manager 4.1.x

Cause

This issue occurs when the installation wizard is not able to detect the Visual Studio C++ Redistributable application on the Windows machine.

Resolution

To resolve the issue, install the Visual C++ redistributable from VMware vCenter:

  1. Download the VMware Virtual Center from the VMware Download, selecting the appropriate version and build of your existing environment.
  2. Explore the Setup folder. Go to redist > vcredist and open the folder for the version of your Operating System.
  3. Double-click the .exe file to install the Visual C++ Redistributable.

After the Visual C++ Redistributable is installed, you can install VMware Site Recovery Manager.


Additional Information

Impact/Risks: