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Article ID: 341811
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Updated On:
Environment
VMware vCenter Server 6.0.x
VMware vCenter Server Appliance 6.0.x
Cause
This issue occurs due to the VMware vCenter Server installer failing to contact the Platform Services Controller because of blocked ports or misconfigured DNS.
Resolution
To resolve this issue, ensure your firewall is configured to allow traffic on all the required ports. For more information, see
Required ports for vCenter Server 6.0 (2106283).
Ensure that DNS forward and reverse lookup are also configured correctly.