An error is randomly seen stating that the database cannot be opened
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An error is randomly seen stating that the database cannot be opened

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Article ID: 341421

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Updated On:

Products

VMware

Issue/Introduction

An error is randomly seen indicating that the database cannot be opened.

Module = VMware Capacity Planner Data Manager Function = OpenDatabase (C:\Program Files\VMware\VMware Capacity Planner\AOGCapPlan.mdb) Source = Microsoft JET Database Engine Error = Cannot open database". It may not be a database that your application recognizes, or the file may be corrupt. (-2147467259:0:5003049)


Environment

VMware Capacity Planner 2.6.x
VMware Capacity Planner 2.5.x
VMware Capacity Planner 2.1.x

Resolution

You can get this error if you have antivirus software scanning the MDB file. While this error is mostly harmless it can cause data collection to be suspended for several minutes or longer. Deactivate antivirus scanning on AogCapPlan.mdb or preferably the whole Capacity Planner installation folder (for best performance).