Server Groups on Dashboard do not update when changed from Collector
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Server Groups on Dashboard do not update when changed from Collector

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Article ID: 341410

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Updated On:

Products

VMware

Issue/Introduction

When the groupings in the Data Manager (Collector) are changed, after the first upload to the Dashboard, the Server Groups list on the Dashboard fails to update to the new changes.

Environment

VMware Capacity Planner 2.5.x
VMware Capacity Planner 2.1.x
VMware Capacity Planner 2.6.x

Resolution

This issue happens because the normal Data Synchronization task only supplies a stats update file for inventory, not the complete inventory data export. Therefore this does not send the changes to the groupings to the Dashboard. Instead the changes are exported when a full inventory file is sent.
 
To correct this force the Collector to export a full inventory file, listing the changes to all inventory and groups:
  1. From the Data Manager click Admin > Options > Modules > Inventory > Export. Select Force Full Export.
  2. Click Tasks > Manual Tasks > Run Data Synchronize Task.
  3. When the task finishes, click Admin > Options > Modules > Inventory > Export. Select Automatic.
Caution: Failure to return this setting back to default may delay inventory processing or prevent inventory processing.