Performance Collection fails with error 258 - "PDH returned - The wait operation timed out"
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Performance Collection fails with error 258 - "PDH returned - The wait operation timed out"

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Article ID: 341407

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Updated On:

Products

VMware

Issue/Introduction

Symptoms:
  • After a long delay, performance collection fails with an error
  • Bad query status (258) PDH Returned - The wait operation timed out.(258)


Environment

VMware Capacity Planner 2.6.x
VMware Capacity Planner 2.5.x
VMware Capacity Planner 2.1.x

Resolution

This can happen when a WAN connection or slow network link is between the collector and the target server. The slow network throughput can cause the Performance Data Helper (PDH) query to hit an internal timeout. When the timeout is reached, PDH stops the query and causes the performance collection failure.
 
 
 
For additional information related to checking network connectivity, see Checking network connectivity to target servers (1005649).