This issue occurs because, in certain circumstances, the Microsoft validation tool used to assess a system’s readiness for Windows 10 misrepresents the capabilities of the VMware SVGA drivers, preventing the upgrade.
Note: The issue affects all virtualization platforms, including those not from VMware.
To resolve this issue, upgrade the virtual machine:
- Uninstall VMware tools from the virtual machine.
- Shut down the virtual machine (not suspend).
- Change the virtual machine's operating system type to Windows 10.
- For Fusion: Click the Virtual Machine menu and click Settings > General. Change OS type to Windows 10 or Windows 10 x64
- For Workstation: Click the VM menu and click Settings. Click the Options tab. Change the Guest operating system versionto Windows 10 or Windows 10 x64
Note: If Windows 10 is not available in the list then ensure that you are running the latest builds for VMware Fusion/Workstation. You can download the latest versions from VMware Download Center. For more information, see Downloading and installing VMware Fusion (2014097) and Downloading and installing VMware Workstation (2057907).
- Power on the virtual machine.
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Download the Media Creation tool in the virtual machine from the
Microsoft Software Download Center. Ensure to select the appropriate version and edition (32 or 64 bit) while downloading.
Note: The preceding link was correct as of August 14, 2015. If you find the link is broken, provide a feedback and a VMware employee will update the link.
- Run the Media Creation tool and select Upgrade this PC option.
- Follow the Windows 10 installation prompts to complete the installation.
- Install VMware Tools on the virtual machine after the installation is complete. For more information, see General VMware Tools installation instructions (1014294).
Additional Information:
If you are performing an upgrade using an .isoimage and a valid Windows 10 license key, perform these steps:
- Mount the Windows 10 .iso file in VMware Fusion/Workstation.
- To mount the .iso file in Fusion:
- To mount the .iso file in Workstation:
- Select VM > Settings.
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Click the CD/DVD drive.
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Select the Use .iso image option.
- Browse to the .iso file you downloaded.
The Autoplay process should now begin within Windows. If not, double-click CD-ROM from the This PC shortcut on the left side of the File Explorer window.
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Follow the Windows 10 installation prompts to complete the installation.
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Install VMware Tools on the virtual machine after the installation is complete. For more information, see
General VMware Tools installation instructions (1014294).
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