Installing Guest Introspection on a host that is offline shows Installation Status as Succeeded and a Status as Unknown
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Article ID: 341271
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Updated On:
Products
VMware vDefend Firewall with Advanced Threat Prevention
Issue/Introduction
After installing Guest Introspection on the cluster in VMware NSX for vSphere 6.1.x, the ESXi host that is offline displays the Installation Status as Succeeded and a Status as Unknown.
Running the show log command on the NSX Manager displays messages similar to:
2015-06-05 02:14:48.086 GMT WARN messagingTaskExecutor-6 EndpointHealthStatusProcessor:196 - Received Endpoint Health Status report for host: host-####without Endpoint Service deployed 2015-06-05 23:45:53.339 GMT ERROR HeartbeatManagerHeartbeatTimer HeartbeatManager$HeartbeatTask:297 - Client has not responded to the heartbeat for longer than the alert threshold. Peer name = 'usvm-peer', client token = 'host-####usvm-token', client id = '6ec55808-####-####-####-92108e3afe03', last heartbeat response = '0', last published heartbeat = '58' 2015-06-05 23:45:53.339 GMT ERROR HeartbeatManagerHeartbeatTimer HeartbeatManager$HeartbeatTask:297 - Client has not responded to the heartbeat for longer than the alert threshold. Peer name = 'usvm-peer', client token = 'host-####usvm-token', client id = 'f4a34da5-####-####-####-f2ce6bf22bc5', last heartbeat response = '0', last published heartbeat = '58'
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
Environment
VMware NSX for vSphere 6.3.x VMware NSX for vSphere 6.2.x VMware NSX for vSphere 6.1.x
Resolution
To work around this issue:
Remove Guest Instrospection from all clusters showing a Status of Unknown and State of Warning.
Stop the NSX Management Service from the NSX Manager Web User Interface (UI).
Delete the VMKernel adapter(169.254.1.1) that NSX/GI created when first installed.
Start the NSX Management Service.
Reinstall Guest Instrospection on each of the cluster one at a time.