When logged in to the vSphere Web Client with localOS user account, no NSX Managers are available
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When logged in to the vSphere Web Client with localOS user account, no NSX Managers are available

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Article ID: 341243

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
When you log in to VMware vCenter Server using the vSphere Web Client with a local OS user account, you experience this symptom:
  • Under Networking and Security plugin > NSX Manager, there is no NSX Manager available to manage


Environment

VMware NSX for vSphere 6.0.x
VMware NSX for vSphere 6.1.x
VMware NSX for vSphere 6.2.x

Cause

This issue occurs when you add a local OS user account with domain extension such as localos/username to the NSX Manager with relevant permission.

Resolution

This is a known issue affecting VMware NSX for vSphere 6.2.

Currently, there is no resolution.

To work around this issue, use a username that does not contain a domain extension.
  1. Create a local user on VMware vCenter Server. For more information, see the vSphere Permissions and User Management Tasks section in the vSphere Security Guide.
  2. In the vSphere Web Client, go to Administration > SSO configuration > Identity sources and set SSO identity sources localos to default.
  3. Add the local OS user account to vCenter administrators group.
  4. Log in to the vSphere Web Client with [email protected] user and then navigate to Administration > Users and Groups tab.
  5. Select the Groups tab and select Administrator group row.
  6. Under Group Members, click Add Member and add the newly created local OS user to this group.
  7. Add the local OS user account to the NSX Manager with appropriate permissions. Ensure to add the user without the domain extension. For example, use username instead of domain/username.
  8. In the Networking and Security plugin, click the NSX Manager tab and then click NSX Manager.
  9. Click the Manage Tab and then click Users.
  10. Add the newly created user using the green plus + symbol.


Additional Information

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