To resolve this issue, confirm that the DNS server is functional and can be accessed by vCenter Server Appliance.
To test the connectivity, use one of the option:
- From a Windows machine, run the nslookup vCenter_name command.
- From the vCenter Server Appliance, run the shell command dig vCenter +short.
To run the dig command on the vCenter Server Appliance:
- Log in to the vCenter Server Appliance through SSH.
- Run this command to enable access the Bash shell:
shell.set --enabled true
- Type shell and press Enter.
- Run the command dig vCenter +short.