This error can be caused by multiple factors, reviewing PSC Client log will explain the reason for the actual error.
Following log snippets shows two probable scenarios for this error message:
PSC Client Log -
/var/log/vmware/psc-client/psc-client.log
Scenario 1:
- psc-client log shows VmAfWrongPasswordException & Cause: bad password. Please check the Password when you notice this error message and retry the operation with the right password
[2016-12-06 14:03:17.919] [ERROR] tomcat-http--13 com.vmware.vise.vim.activedirectory.ActiveDirectoryServiceImpl - Error while querying active directory:com.vmware.af.VmAfClientNativeException
[2016-12-06 14:01:46.087] [ERROR] tomcat-http--12 com.vmware.vise.vim.activedirectory.ActiveDirectoryServiceImpl - Failed to join the Active Directory Domain for localhost. Please set DNS properly in the appliance.
com.vmware.af.interop.VmAfWrongPasswordException
at com.vmware.af.interop.VmAfClientAdapterErrorHandler$12.handleError(VmAfClientAdapterErrorHandler.java:158)
at com.vmware.af.interop.VmAfClientAdapterErrorHandler.handleErrorCode(VmAfClientAdapterErrorHandler.java:196)
at com.vmware.af.interop.VmAfClientAdapter.joinAD(VmAfClientAdapter.java:903)
at com.vmware.af.VmAfClient.joinActiveDirectory(VmAfClient.java:141)
at com.vmware.vise.vim.activedirectory.ActiveDirectoryServiceImpl.joinActiveDirectory(ActiveDirectoryServiceImpl.java:40)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
.
Cause: bad password
Scenario 2:
- psc-client log shows Cause: VmAfClientNativeException & invalid username format. Please check the Username format when you receive this error message, retry the operation with [email protected] instead of Domain\username
[2016-12-06 14:08:17.919] [ERROR] tomcat-http--26 com.vmware.vise.vim.activedirectory.ActiveDirectoryServiceImpl - Failed to join the Active Directory Domain for localhost. Please set DNS properly in the appliance.
com.vmware.af.VmAfClientNativeException
at com.vmware.af.interop.VmAfClientAdapterErrorHandler.handleErrorCode(VmAfClientAdapterErrorHandler.java:198)
at com.vmware.af.interop.VmAfClientAdapter.joinAD(VmAfClientAdapter.java:903)
at com.vmware.af.VmAfClient.joinActiveDirectory(VmAfClient.java:141)
at com.vmware.vise.vim.activedirectory.ActiveDirectoryServiceImpl.joinActiveDirectory(ActiveDirectoryServiceImpl.java:40)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
.
Cause: invalid username format