Vmware failed to collect data - Alarms not available

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Article ID: 34064

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Vmware alarms appear and disappear very quickly from the Infrasctruture Management console.

 


 


 

Cause

If the vmware probe is configured to collect a large number of metrics, these types of errors can occur if the Java memory limits are not large enough. 

Environment

UIM Any Version

Vmware probe any version

Resolution

The probe's Java memory limits can be configured through the probe's Raw Configure GUI in the options key under the Startup section.

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The default options value is:
-Xms32m -Xmx512m -Duser.language=en -Duser.country=US

As long as memory is available on the robot where the vmware probe is installed, you can resolve this problem by increasing the Java memory limits.  We typically recommend doubling the values:

-Xms64m -Xmx1024m -Duser.language=en -Duser.country=US

After saving and then applying this configuration change, you must deactivate and then activate the probe to put this change in place.

 

Attachments

1558689810818000034064_sktwi1f5rjvs16g2b.jpeg get_app
1558689807801000034064_sktwi1f5rjvs16g2a.jpeg get_app