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Failed installation on data_engine and data_engine log shows max restarts


Article ID: 34059


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


data_engine will not start (max restarts) on Linux

5.6.21-log MySQL Community Server (GPL)

Attach the /tmp/ia/iaoutput.log and the NMS Install Log [MM_DD_YYYY].log files, also run the following command and attach the output to the case.

ldd ./data_engine

If any of the required libraries are missing (not found) you will see it in the output:

[[email protected] data_engine]# ldd ./data_engine => (0x00007fffa6dff000) => /lib64/ (0x00007f4b6a552000) => /lib64/ (0x00007f4b6a335000) => /lib64/ (0x00007f4b6a12c000) => not found => /lib64/ (0x00007f4b69ea8000) => /lib64/ (0x00007f4b69c91000) => /lib64/ (0x00007f4b698fe000)
/lib64/ (0x00007f4b6a75c000)


Install the compat library and then run ldconfig, then reinstall:

1. yum install compat-libstdc++-33

Edit this file:


add a line to this file (if it doesn't have it already that says):


Save the file, then navigate to the data_engine directory and execute:


Then run the "ldd data_engine" command one more time and the library should be found.

Reinstall one more time over the top of the existing install to get everything working.


Component: UIMDEG