Robots not showing up in USM for some time

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 

Issue/Problem/Symptoms:

Newly added robot appears under hub in admin console and IM, but not in USM 

Checked CM_NIMBUS_ROBOT and shows no entry for this device.

<Please see attached file for image>

Resolution

It has been noted the discovery_agent probe was not running on the remote hubs the robots were connecting to. 

After restarting the discovery_agent the robot correctly appeared in the USM

 

Environment

Release: CNMSPP99000-7.6-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

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