Robots not showing up in USM for some time

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Article ID: 34056

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

 

Issue/Problem/Symptoms:

Newly added robot appears under hub in admin console and IM, but not in USM 

Checked CM_NIMBUS_ROBOT and shows no entry for this device.

<Please see attached file for image>

cm_nimbus_robot.JPG
Resolution

It has been noted the discovery_agent probe was not running on the remote hubs the robots were connecting to. 

After restarting the discovery_agent the robot correctly appeared in the USM



 



Environment

Release: CNMSPP99000-7.6-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

Please Update This Required Field

Attachments

1558693621724000034056_sktwi1f5rjvs16hdx.jpeg get_app
1558693619796000034056_sktwi1f5rjvs16hdw.jpeg get_app