vCenter Converter 6.2 failed to install on Windows Server 2012 2016

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• When install vCenter Converter standalone 6.x, the installation finished with pop window "Could not start service".
• vCenter Converter Agent, vCenter Converter Server or vCenter Converter Worker service cannot turn to "Running" in Windows Service Manager.
• Event ID 7009 can be get in Windows event viewer with content "A timeout was reached (30000 milliseconds) while waiting for the VMware vCenter Converter Standalone Worker service to connect".

Environment

VMware vCenter Converter Standalone 6.x

Resolution

To resolve this issue,

1. Manually create a DWORD value "ServicesPipeTimeout" in registry [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control].
2. The default value is 30000 milliseconds.
3. Modify the value to a larger one. Here is no recommended value,  adjust this value accordingly.
4. Manual start vCenter Converter Agent/Server/Worker service in Windows Service Manager. If the service is still failed to start with Windows event 7009, increase the "ServicesPipeTimeout" value.