Firefox Plugin Container error running e2e_appmon script

Article Id: 34042
Status: Published
Updated On: 21-03-2018 07:12
Legacy Id: TEC000004913
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:

Event viewer shows e2e application crash for mozalloc.dll

This is a firefox-specific issue solved by updating ShockWave Flash or disabling hardware acceleration.

https://support.mozilla.org/en-US/questions/1006356

for example: 

Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	30.0.0.5269
 Application Timestamp:	53914233
 Fault Module Name:	mozalloc.dll

Disable Hardware acceleration and update Shockwave (even if you didnt have Shockwave installed before.)

?

Environment:

Release:
Component: UIME2E