CA Nimsoft Monitor ? Helpful Guides, Links and Documentation
Customer Support Portal
New CA UIM Documentation Site
CA Unified Infrastructure Management
CA Unified Infrastructure Management Probes
Online Support Site and Core Documents
Core documents are the most commonly used documents to check for related component and platform support information are located in the 'Downloads' Section of the Nimsoft online support website. These are some of the first places to check for information.
Getting Started Guide (Note that this document contains helpful information regarding Nimsoft Architecture)
Compatibility Support Matrices, Installation docs, Release Notes, and more:
Online Help Documentation
Context-sensitive Help is available when you?re logged in to the Infrastructure Manager and you click on the probe GUI Help button.
UMP Help documentation
Context-sensitive Help is available when you?re logged in to UMP and click on the ?question mark? icon.
Probe Support Matrix
This is a great link to add to your browser bookmarks.
Compatibility Support matrix
OS/Database/Browser support, Upgrade Paths, etc.
End of Sale/End of Life Products (End of Sale / Support Announcements)
- Check the associated Release Notes for probe(s) in the Nimsoft Online Archive
- Check Other Release Notes in the online HTML or pdf docs
Online Support Downloads Section
Check Product Release Notes, Upgrade Information and change logs for all supported versions.
Nimsoft User Group on LinkedIn
Any other community that shares NMS knowledge or other knowledge related to helping you solve issues can be useful.
Unified Management Portal (UMP) Help Documentation
Help documentation is accessed from within UMP and is context-sensitive once you're logged in and you click on the question mark icon or it can be accessed externally via docs.nimsoft.com. To develop a better understanding of how UMP works, how it is used, configured and so on. To develop a better understanding of how UMP works, how it is used, configured and so on.
Training Videos for self-paced training or sharing with customers. Self-training or knowledge sharing with customers when and where appropriate, e.g., e2e scripting, how to setup and use the snmpget probe, how to create a custom probe, and so on.
CA Nimsoft Resources
CA Nimsoft NMS Product News, Announcements & Updates
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