CA Nimsoft Monitor - Helpful Guides, Links and Documentation

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CA Nimsoft Monitor ? Helpful Guides, Links and Documentation
?
Customer Support Portal
https://na4.salesforce.com/home/home.jsp

New CA UIM Documentation Site

CA Unified Infrastructure Management
https://wiki.ca.com

CA Unified Infrastructure Management Probes
https://wiki.ca.com/display/UIMPGA/CA+Unified+Infrastructure+Management+Probes

Online Support Site and Core Documents
http://support.nimsoft.com
Core documents are the most commonly used documents to check for related component and platform support information are located in the 'Downloads' Section of the Nimsoft online support website. These are some of the first places to check for information.

Getting Started Guide (Note that this document contains helpful information regarding Nimsoft Architecture)
http://docs.nimsoft.com/prodhelp/en_US/Monitor/7.6/NimsoftMonitorGettingStartedGuide/NimsoftMonitorGettingStartedGuide-7.6.pdf

Compatibility Support Matrices, Installation docs, Release Notes, and more:

Online Help Documentation
http://docs.nimsoft.com

Context-sensitive Help is available when you?re logged in to the Infrastructure Manager and you click on the probe GUI Help button.

Nimsoft Glossary
http://docs.nimsoft.com/prodhelp/en_US/Monitor/7.5/NimsoftMonitorGettingStartedGuide/index.htm?toc.htm?1860724.html?zoom_highlight=glossary

UMP Help documentation
http://docs.nimsoft.com

Context-sensitive Help is available when you?re logged in to UMP and click on the ?question mark? icon.

Probe Support Matrix
http://support.nimsoft.com/downloads/doc/Platform_Support_Availability_current.pdf

This is a great link to add to your browser bookmarks.

Compatibility Support matrix
http://support.nimsoft.com/downloads/doc/NMSCompatibility_SupportMatrix_current.pdf

OS/Database/Browser support, Upgrade Paths, etc.

End of Sale/End of Life Products (End of Sale / Support Announcements)
http://support.nimsoft.com/downloads/doc/Current_-_End_of_Sales_Announcement.pdf

Release Notes
http://support.nimsoft.com

- Check the associated Release Notes for probe(s) in the Nimsoft Online Archive

- Check Other Release Notes in the online HTML or pdf docs

Online Support Downloads Section
http://support.nimsoft.com/Default.aspx?center=felles/loginSmall&tourl=portal/Downloads&name=Downloads
Check Product Release Notes, Upgrade Information and change logs for all supported versions.

External Communities

Nimsoft User Group on LinkedIn
http://www.linkedin.com/groups?home=&gid=1862875&trk=anet_ug_hm&goback=%2Egde_1862875_member_5831022722150322178

Any other community that shares NMS knowledge or other knowledge related to helping you solve issues can be useful.

Unified Management Portal (UMP) Help Documentation
http://docs.nimsoft.com/prodhelp/en_US/UMP/7.1/index.htm

Help documentation is accessed from within UMP and is context-sensitive once you're logged in and you click on the question mark icon or it can be accessed externally via docs.nimsoft.com. To develop a better understanding of how UMP works, how it is used, configured and so on. To develop a better understanding of how UMP works, how it is used, configured and so on.

Training Videos

http://community.nimsoft.com/community/videos.php

http://www.youtube.com

Training Videos for self-paced training or sharing with customers. Self-training or knowledge sharing with customers when and where appropriate, e.g., e2e scripting, how to setup and use the snmpget probe, how to create a custom probe, and so on.

CA Nimsoft Resources
http://www.ca.com/us/customer-success-communities/maximum-impact/nimsoft.aspx

CA Nimsoft NMS Product News, Announcements & Updates
http://www.serviceassurancedaily.com/category/ca-nimsoft-monitor/http://www.serviceassurancedaily.com/category/ca-nimsoft-monitor/




keywords: Help help doc documentation link links url URLs URL helpful web site downloads videos train training community communities forum support Support Nimsoft content technical papernews announcements update updates install installation upgrade upgrades glossary terms terminology

Environment

Release:
Component: CAUIM