[dcim] Configuration was unable to be retrieved

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Article ID: 34031

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

The dcim.log file contains the following error:
2015-09-10 03:13:54,327 [main] ERROR init() failed
2015-09-10 03:13:54,327 [main] ERROR (90) Configuration error, No value found for key resources/null/name


 

Cause

The "null" resource in the <resources> section of the dcim.cfg file is invalid.

This looks like the following in the dcim.cfg file:

<resources>
 <null>
 active = false
 </null>
</resources>

Environment

Release:
Component: CAUIM

Resolution


To delete this, open the dcim Raw Configure GUI, expand the resources folder in the left-hand pane, select the null folder under the resources folder, then select the "Delete Section" button on the left.

<Please see attached file for image>

cdim Raw Configure GUI - expanded resources section
Apply the change and restart the dcim probe.? This should clear the PPM-023 error when trying to configure the probe.

Attachments

1558689215613000034031_sktwi1f5rjvs16fvl.jpeg get_app
1558689212507000034031_sktwi1f5rjvs16fvk.jpeg get_app