Exporting support bundles in vSphere Web Client generates corrupts vc-support ZIP file

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

When you export a support bundle from a node in the vSphere Web Client, the generated ZIP file is corrupted. Attempting to open the ZIP file with the 7zip application, displays only folders with empty names. You are unable to review the actual contents of the ZIP file.

Environment

VMware vSphere ESXi 6.5
VMware vCenter Server 6.5.x

Resolution

If you are using 7zip version 4.20, upgrade to 7zip version 15.06.