Unable to execute host upgrade script while upgrading from ESXi 6.0 to 6.5 using VUM
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Unable to execute host upgrade script while upgrading from ESXi 6.0 to 6.5 using VUM

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Article ID: 340289

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Updated On:

Products

VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • VMware Update Manager (VUM) fails to upgrade ESXi 6.0 hosts when using custom image.
  • In the vmware-vum-server-log4cpp.log file, you see message similar to:
[2018-02-13 06:31:13:649 'HU-Upgrader' 139659605845760 INFO] [upgraderImpl, 536] Running 'prep.py' on host
[2018-02-13 06:31:14:733 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = /tmp/upgradeQrUr7T/prep.py, remote = /tmp/vuaScript-YDn2Jb/prep.py
[2018-02-13 06:31:14:736 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = /tmp/upgradeQrUr7T/metadata.zip, remote = /tmp/vuaScript-YDn2Jb/metadata.zip
[2018-02-13 06:31:14:742 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = /tmp/upgradeQrUr7T/precheck.py, remote = /tmp/vuaScript-YDn2Jb/precheck.py
[2018-02-13 06:31:14:746 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = /tmp/upgradeQrUr7T/esximage.zip, remote = /tmp/vuaScript-YDn2Jb/esximage.zip
[2018-02-13 06:31:22:645 'JobDispatcher' 139660196988672 DEBUG] [JobDispatcher, 407] The number of tasks: 10
[2018-02-13 06:31:31:688 'HU-Upgrader' 139659605845760 ERROR] [upgraderImpl, 440] Script execution failed on host: 10.241.95.51)
[2018-02-13 06:31:31:731 'AgentDeploy' 139659605845760 INFO] [agentDeploy, 172] Deploy agent, local installer = ./docroot/vci/vua/vua-uninst6/vua-uninst.sh, localSig = ./docroot/vci/vua/vua-uninst6/vua-uninst.sig
[2018-02-13 06:31:32:036 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/vua-uninst6/vua-uninst.sh, remote = /tmp/vmware-root/ha-agentmgr/upgrade
[2018-02-13 06:31:32:149 'NfcClientWrapper' 139659605845760 INFO] [nfcClientWrapper, 154] Copying file: local = ./docroot/vci/vua/vua-uninst6/vua-uninst.sig, remote = /tmp/vmware-root/ha-agentmgr/upgrade.sig
[2018-02-13 06:31:32:419 'AgentDeploy' 139659605845760 INFO] [agentDeploy, 246] Agent installed
[2018-02-13 06:31:32:422 'SingleHostUpgradeRemediateTask.SingleHostUpgradeRemediateTask{512}' 139659605845760 ERROR] [singleHostUpgradeRemediateTask, 320] Error running check scripts on host: dfritesx03.dzbank.vrnet, host Id: host-4152, error: integrity.fault.HostUpgradeRunScriptFailure
[2018-02-13 06:31:32:423 'MaintenanceModeGuard' 139659605845760 INFO] [singleHostUpgradeRemediateTask, 367] Host was already in maintenance mode, skipping exit
[2018-02-13 06:31:32:423 'SingleHostUpgradeRemediateTask.SingleHostUpgradeRemediateTask{512}' 139659605845760 ERROR] [vciTaskBase, 557] Task execution has failed: integrity.fault.HostUpgradeRunScriptFailure
[2018-02-13 06:31:32:423 'VciRemediateTask.RemediateTask{494}' 139659605845760 DEBUG] [vciTaskBase, 741] New progress 45 for RemediateTask{494}
[2018-02-13 06:31:32:425 'ChainedTaskContainer.ChainedTaskContainer{511}' 139659605845760 INFO] [vciTaskBase, 588] A subTask finished: SingleHostUpgradeRemediateTask{512}
[2018-02-13 06:31:32:428 'ChainedTaskContainer.ChainedTaskContainer{510}' 139659605845760 INFO] [vciTaskBase, 588] A subTask finished: ChainedTaskContainer{511}
[2018-02-13 06:31:32:428 'VciRemediateTask.RemediateTask{494}' 139659605845760 DEBUG] [vciTaskBase, 741] New progress 45 for RemediateTask{494}
[2018-02-13 06:31:32:431 'VciTaskBase.VciClusterJobDispatcherTask{509}' 139659605845760 INFO] [vciTaskBase, 588] A subTask finished: ChainedTaskContainer{510}
[2018-02-13 06:31:32:431 'VciTaskBase.VciClusterJobDispatcherTask{509}' 139659605845760 INFO] [vciClusterJobSchedulerTask, 572] Found host host-4152
[2018-02-13 06:31:32:431 'VciTaskBase.VciClusterJobDispatcherTask{509}' 139659605845760 INFO] [vciClusterJobSchedulerTask, 612] Remediation failed due to non mmode failure
 
  • In the vua*.log file, you see messages similar to:
2018-02-13T06:32:57.810Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Received request: <call function="runcustomscript"><params>/tmp/vuaScript-QiBTfm</params><params>prep.py</params><params>--ip=10.241.95.51</params></call>
2018-02-13T06:32:57.810Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Received call for function runcustomscript
2018-02-13T06:32:57.810Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Reboot after = false
2018-02-13T06:32:57.810Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Invoking: "/tmp/vuaScript-QiBTfm/prep.py --ip=10.241.95.51"
2018-02-13T06:32:57.810Z info vua[FFBC2B70] [Originator@6876 sub=SysCommandPosix] ForkExec(/tmp/vuaScript-QiBTfm/prep.py) 39067
2018-02-13T06:33:06.518Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Command '/tmp/vuaScript-QiBTfm/prep.py --ip=10.241.95.51' finished with exit status 1
--> stderr: --------
--> ERROR:root:Verify image profile authenticity failed: ('VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303', 'The VIB VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303 does not contain a signature.')
--> Traceback (most recent call last):
--> File "/tmp/vuaScript-QiBTfm/prep.py", line 1158, in <module>
--> sys.exit(main(sys.argv))
--> File "/tmp/vuaScript-QiBTfm/prep.py", line 1154, in main
--> prepareEsxiBootloader()
--> File "/tmp/vuaScript-QiBTfm/prep.py", line 998, in prepareEsxiBootloader
--> verifyProfileAuth(profile)
--> File "/tmp/vuaScript-QiBTfm/prep.py", line 764, in verifyProfileAuth
--> raise e
--> vmware.esximage.Errors.VibSigMissingError: ('VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303', 'The VIB VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303 does not contain a signature.')
-->
--> --------
-->
2018-02-13T06:33:06.518Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Invoking: "/bin/rm -rf /tmp/vuaScript-QiBTfm"
2018-02-13T06:33:06.518Z info vua[FFBC2B70] [Originator@6876 sub=SysCommandPosix] ForkExec(/bin/rm) 39322
2018-02-13T06:33:06.570Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Command '/bin/rm -rf /tmp/vuaScript-QiBTfm' finished with exit status 0
-->
2018-02-13T06:33:06.571Z info vua[FFBC2B70] [Originator@6876 sub=VUA] Response: <output><exitCode>1</exitCode><err>ERROR:root:Verify image profile authenticity failed: (&apos;VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303&apos;, &apos;The VIB VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303 does not contain a signature.&apos;)
--> Traceback (most recent call last):
--> File &quot;/tmp/vuaScript-QiBTfm/prep.py&quot;, line 1158, in &lt;module&gt;
--> sys.exit(main(sys.argv))
--> File &quot;/tmp/vuaScript-QiBTfm/prep.py&quot;, line 1154, in main
--> prepareEsxiBootloader()
--> File &quot;/tmp/vuaScript-QiBTfm/prep.py&quot;, line 998, in prepareEsxiBootloader
--> verifyProfileAuth(profile)
--> File &quot;/tmp/vuaScript-QiBTfm/prep.py&quot;, line 764, in verifyProfileAuth
--> raise e
--> vmware.esximage.Errors.VibSigMissingError: (&apos;VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303&apos;, &apos;The VIB VMW_bootbank_ne1000_0.8.0-16vmw.650.1.26.5969303 does not contain a signature.&apos;)


Environment

VMware vCenter Server 6.0.x
VMware vSphere ESXi 6.0

Cause

This issue occurs when the boot image created using Power CLI 6.0 contains an unsigned VIB.

Note:  The 6.5 image builder includes signatures in ISOs, which are checked by VUM during the upgrade process.

Resolution

To resolve this issue, recreate install image using Power CLI 6.5  version.

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