vCenter server only shows as a Host - not vCenter

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Article ID: 34026

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

This caused issues with the integration of Spectrum and CAUIM - fields were not populating as expected between the two products, which led to other issues with alarm management, device display, etc.


Error in discovery_server.log.5:


21 Apr 2015 09:34:22,071 [attach_clientsession] ERROR com.nimsoft.nimbus.NimSubscribe - Not able to callback for hubpost. Reason is: java.lang.reflect.InvocationTargetException

21 Apr 2015 09:34:22,072 [attach_clientsession] FATAL com.nimsoft.nimbus.NimSubscribe - pdsdata: md5sum=c???????? nimts=1429626853, tz_offset=18000, , subject=probe_discovery, hop0=ftwcauimph01, origin=ftwcauimph01, charset=windows-1252, robot=ftwvc01, prid=vmware, qsize=1, pri=1, source=10.199.21.134, nimid=QL00413980-00132, domain=THR_PROD_Domain, hop=0 udata: graph=x???????9y??W c0c?^?#???G????K?6[??cuwEU??#V????i????????, mimeType=application/x-deflate 21 Apr 2015 09:34:22,072 [attach_clientsession] ERROR com.nimsoft.nimbus.NimSubscribe - java.lang.reflect.InvocationTargetException at sun.reflect.GeneratedMethodAccessor204.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.nimsoft.nimbus.NimSubscribe.callbackProxy(NimSubscribe.java:287) at sun.reflect.GeneratedMethodAccessor203.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.nimsoft.nimbus.NimServerSession$ThreadClient.run(NimServerSession.java:191) Caused by: java.lang.OutOfMemoryError: Java heap space ....

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Environment

Release:
Component: UIMDSC

Resolution

The above error led us to increase the max java size for the discovery_server (via raw config), which resolved the issue.


After changing the memory level and restarting the probe, the discovery queues had to drain and correlate the information.


Once these cleared up, the issues was resolved and the hosts were accurately shown/saved.