1. Open the hub probe GUI and select the Status Tab 2. rt-click on the alarm_enrichment probe and empty the queue 3. Stop the Nimsoft Robot Watcher service 4. Delete all *.sds files in:
5. Start the Nimsoft Robot Watcher service 6. Check the alarm_enrichment queue and test by sending some alarms that the alarm_enrichment queue will process, to make sure it is processing alarms. 7. Check the hub.log and make sure there are no more Legacy file / permission denied errors.
The alarm_enrichment queue should be processing alarms successfully now.