Controller: sockServer: requested port 48000 is already in use

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Robot fails to start, port 48000 already in use.

Sample excerpt from controller.log:

Jun 25 22:38:21:428 [0001] Controller: sockServer: requested port 48000 is already in use
Jun 25 22:38:21:428 [0001] Controller: The controller is unable to use ##.###.###.###:48000. Aborting. The address/port may already be in use.

Yet 48000 port is not in use by any other application on the server and even if you set a specific port to be used the error persists.

Environment

• Component: CAUIM, ANY
• Environment: SOLARIS 10

Resolution

Ensure that install package is properly labeled from site below:
http://support.nimsoft.com/Files/Archive/00157/ 

from package install_SOLARIS_8_sparcv9-7_63.zip to install_SOLARIS_8_sparcv9.zip for the nimldr installer to be able to find it.

The Robot configuration must have these particular entries in the robot.cfg in this particular case where reverse DNS lookup is not possible or not working.

strict_ip_binding = no
local_ip_validation = no

an upgrade to Robot v7.63 which contains an "improved port check" fix.

All of this helped, considering that reverse lookup was not possible with the DNS setup for the given machine.