Windows virtual machine does not recognize the VMXNET3 virtual network adapter with a multicast MAC address.
search cancel

Windows virtual machine does not recognize the VMXNET3 virtual network adapter with a multicast MAC address.

book

Article ID: 339927

calendar_today

Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Windows virtual machine does not recognize the VMXNET3 virtual adapter with a Multicast MAC address.
  • In the Windows Event Viewer, you see a message similar to:

    This device cannot start. (Code 10)



Environment

VMware vSphere ESXi 5.1
VMware vSphere ESXi 5.5
VMware vSphere ESXi 6.0

Cause

This issue occurs because VMXNET3 drivers do not support Multicast MAC addresses.

Resolution

To resolve this issue, use a non-Multicast MAC address.

Additional Information

Windows 虚拟机无法识别具有多播 MAC 地址的 VMXNET3 虚拟网络适配器
Windows 仮想マシンがマルチキャスト MAC アドレスを持つ VMXNET3 仮想ネットワーク アダプタを認識しない