data_engine does not start in Oracle environment

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

"data_engine" does not come up on UIM Server.
Oracle client installed.

[Environment]
RHEL6 + Oracle

data_engine.log

Jul 29 16:34:38:883 [140529501513504] de: NewSLM - Requesting Oracle
Jul 29 16:34:38:883 [140529501513504] de: LoadDLLbyName - Failed to load: libociei.so. libociei.so: cannot open shared object file: No such file or directory

Environment

Release:
Component: UIMDEG

Resolution

Oracle shared library linkage procedure needs to be performed.

Please ensure you have completed this task related to link of Oracle libraries.
This procedure is required for the data_engine probe.

1. Download Oracle Instant Client (ZIP)
2. unzip it.
3. Create /etc/ld.so.conf.d/oracle.conf
4. Put Oracle Instant Client path in it.
5. # ldconfig
6. # cd <Oracle Instant Client path>
7. # ldd libociei.so
8. Verify if there is no "not found".