Cannot expand an Edge Gateway in VMware vCloud Director
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Cannot expand an Edge Gateway in VMware vCloud Director

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Article ID: 339697

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Updated On:

Products

VMware Cloud Director VMware NSX Networking

Issue/Introduction

Symptoms:
  • Edge Gateways in vCloud Director (vCD) that were upgraded to a full configuration show compact in VMware Service Manager (VSM).
  • The Edge Gateway within vCD shows the upgrade to full configuration option greyed out.
  • In VSM the Edge Gateways appear as compact.
  • In vCenter Server the Edge Gateways configuration indicates they are compact.
  • In vShield Manager the options to convert to large or convert to x-large are greyed out.


Environment

VMware Cloud Director 5.1.x

Cause

This issue occurs when the account used by vCloud Networking and Security (vCNS) does not have permission to make changes in the vCenter Server.

Resolution

To resolve this issue, log in to the vCNS and change to account which has permission to make changes in the vCenter Server