Reconfigure action on Cloud Agnostic Load Balancer fails with "Internal Server Error"
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Reconfigure action on Cloud Agnostic Load Balancer fails with "Internal Server Error"

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Article ID: 339696

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • You are attempting to reconfigure a Cloud Agnostic Load balancer in Aria Automation.
  • You see errors similar to:

Reconfigure failed
Internal Server Error [Error Reference ID: …]

  • In /services-logs/prelude/provisioning-service-app/file-logs/provisioning-service-app.log file you see errors similar to:
 Caused by: java.lang.NullPointerException
     at com.vmware.mcp.adapter.nsxt.utils.NsxTLoadBalancerUtils.getLoadBalancerMonitor(NsxTLoadBalancerUtils.java:340)
     at com.vmware.mcp.adapter.nsxt.utils.NsxTLoadBalancerUtils.getLoadBalancerMonitors(NsxTLoadBalancerUtils.java:193)
     at com.vmware.mcp.adapter.nsxt.utils.NsxTLoadBalancerCreateUtils.createMonitors(NsxTLoadBalancerCreateUtils.java:59)
     at com.vmware.mcp.adapter.nsxt.loadbalancer.NsxTLoadBalancerReconfigureService.createMonitors(NsxTLoadBalancerReconfigureService.java:575)
     at com.vmware.mcp.adapter.nsxt.loadbalancer.NsxTLoadBalancerReconfigureService.addRoutesIfRequired(NsxTLoadBalancerReconfigureService.java:384)

 


Environment

VMware vRealize Automation 8.11.x
VMware vRealize Automation 8.x

Cause

The underlying cause is that loadBalancerState.healthCheckConfiguration was initialized to a new object without any fields being set.

Resolution

This issue is resolved in Aria Automation 8.12.2 available at VMware Customer Connect.