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Receiving lots of communication errors on multiple probes

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Article ID: 33969

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

Problem:
Communication issues with multiple probes

Environment:
hub 7.80
CA Unified Infrastructure Manager version 8.x

The problem was determined to be that the hub had the SSL mode changed from NORMAL to Compatibility Mode.

Cause:
In researching this, development provided the following information.

-We do not currently support SSL mode on the primary server

Resolution:
To correct the issue set the SSL mode back to NORMAL and then restart the robot watcher service.

 

Environment

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: