使用 vSphere Data Protection 备份虚拟机失败并出现错误:E30931 由于未找到为虚拟机提供服务的代理,无法备份或还原虚拟机 (E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine)
search cancel

使用 vSphere Data Protection 备份虚拟机失败并出现错误:E30931 由于未找到为虚拟机提供服务的代理,无法备份或还原虚拟机 (E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine)

book

Article ID: 339445

calendar_today

Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
免责声明:本文为 Backing up virtual machines using vSphere Data Protection fails with the error: E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine (2046947) 的翻译版本。尽管我们会不断努力为本文提供最佳翻译版本,但本地化的内容可能会过时。有关最新内容,请参见英文版本。


  • 无法使用 vSphere Data Protection 备份虚拟机
  • 使用 vSphere Data Protection 备份虚拟机失败
  • 在vdr-server.log文件(位于 VDP 设备上的 /usr/local/avamar/var/vdr/server_logs/)中,您会看到类似以下内容的错误:

    E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine


Environment

VMware vSphere Data Protection 5.1.x

Cause

如果代理服务(执行备份/还原作业的八个代理)未在 VDP 虚拟设备上正确启动,则会出现此问题。

Resolution

要解决此问题,请重新启动 VDP 服务并且根据需要重新引导 VDP 设备。

要重新启动 VDP 服务,请从 VDP 设备命令行界面运行以下命令:
# service avagent restart
如此操作未能解决问题,请重新引导 VDP 设备。

Additional Information

Backing up virtual machines using vSphere Data Protection fails with the error: E30931 Failed to initiate a backup or restore for a virtual machine because no proxy was found to service the virtual machine