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Forbidden - You don't have permission to access /group/control_panel/manage on this server.

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Article ID: 33944

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Accessing the UMP Control Panel->Users or any other link under Control Panel causes this message to occur:

"Forbidden - You don't have permission to access /group/control_panel/manage on this server."

Whether the user is logged in as administrator/superuser makes no difference.

It was discovered that there was a separate, second Apache Server installed on the UMP machine acting as a reverse proxy and it was interfering with access to the Control Panel page.

Resolution:
The Apache Server need to be be reconfigured so as not to block access to the UMP Control Panel page.

Environment

Release:
Component: CAUIM