LDAP login into Admin Console fails

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Article ID: 33938

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Issue:?Ldap AD Users cannot log in to the Admin Console. Although they can log into IM.

<Please see attached file for image>

User-added image


Considerations: - LDAP Users can log into IM, however on the bottom status bar of the IM User appears as User: <Unknown>

<Please see attached file for image>

User-added image


- hub loads LDAP authentication correctly but when logging into AdminConsole gives invalid credentials and service_host level 6 log shows:
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Okt 20 09:37:58:905 [tomcat, service_host] Okt 20, 2014 9:37:58 AM com.nimsoft.nimsecurity.LoginModule login
Okt 20 09:37:58:905 [tomcat, service_host] SEVERE: Login Error 2: No element found for key user_id

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SOLUTION:

The LDAP Active Directory template in the hub.cfg was missing the following key.

==================
attr_usr_name = displayName
==================

After adding the key and restarting the hub, the LDAP user can log to Admin Console.

Environment

Release:
Component: UIMHUB

Attachments

1558699667558000033938_sktwi1f5rjvs16orn.jpeg get_app
1558699665722000033938_sktwi1f5rjvs16orm.jpeg get_app