LDAP login into Admin Console fails

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Issue:?Ldap AD Users cannot log in to the Admin Console. Although they can log into IM.

<Please see attached file for image>

Considerations: - LDAP Users can log into IM, however on the bottom status bar of the IM User appears as User: <Unknown>

<Please see attached file for image>

- hub loads LDAP authentication correctly but when logging into AdminConsole gives invalid credentials and service_host level 6 log shows:
=======================
Okt 20 09:37:58:905 [tomcat, service_host] Okt 20, 2014 9:37:58 AM com.nimsoft.nimsecurity.LoginModule login
Okt 20 09:37:58:905 [tomcat, service_host] SEVERE: Login Error 2: No element found for key user_id
=======================


SOLUTION:

The LDAP Active Directory template in the hub.cfg was missing the following key.

==================
attr_usr_name = displayName
==================

After adding the key and restarting the hub, the LDAP user can log to Admin Console.

Environment

Release:
Component: UIMHUB