Ctrl-Alt-Insert key combination does not work over a remote desktop protocol session

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Symptoms:

In some circumstances, it may be helpful to use the console option of a vSphere Client from over a remote desktop protocol (RDP) connection using the Windows Remote Desktop Connection utility.

 

However, when using the Remote Desktop Connection utility, you cannot use the Ctrl-Alt-Insert key combination to send Ctrl-Alt-Delete key to the guest virtual machine that you are connecting to with the vSphere Client's console.

Cause

This issue may be caused due to a configuration setting.

Resolution

To use the Ctrl-Alt-Insert combo in Microsoft RDP, perform the following configuration:

1. Open the Remote Desktop Connection utility.
2. Click Options.
3. Open the Local Resources tab.
4. Change the value for Apply Windows key combinations option under Keyboard to On the remote computer.

All key combinations are sent to the remote desktop connection.

 

Workaround:
Alternatively use VMRC.

Additional Information

リモート デスクトップ プロトコル セッションで Ctrl + Alt + Insert の組み合わせキーが動作しない
Ctrl-Alt-Insert 键组合在远程桌面协议会话中不起作用