nimldr fails on HP-UX 11.31 with error message: Could not figure out what HP-UX version you are running

Article Id: 33925

Status: Published

Updated On: 12-06-2018 13:42

Legacy Id: TEC000004988

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Errors such as the following would appear in the nimldr.log:
?

Mar 24 13:45:34:624 nimldr: Could not figure out what HP-UX version you are running!
Mar 24 13:45:34:624 nimldr: Could not figure out what operating system you are running!

This error may occur if the hostname of the HP-UX system is more than 8 characters long, and the kernel tuning parameters on the system are not set to allow this.

To resolve this, run the following command as root just prior to running nimldr:

kctune -B uname_eoverflow=0

This will allow nimldr to proceed and successfully install the robot without a change to a shorter hostname.

Environment:

Release:
Component: CAUIM

Resolution:

Please Update This Required Field