Updating host cluster fails with error "Agent is not deployed due to incompatible hosts"
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Updating host cluster fails with error "Agent is not deployed due to incompatible hosts"

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Article ID: 339211

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:

After upgrading from vCNS to NSX and ESXi hosts from 5.5 to 6.0:

  • Attempting the update of host cluster under host preparation fails, you see an error similar to:
    Agent is not deployed due to incompatible hosts.


Environment

VMware NSX for vSphere 6.2.x
VMware NSX for vSphere 6.3.x

Resolution

VMware recommends performing the update of host clusters under host preparation after the upgrade to NSX, before upgrading the hosts to new ESXi version.

To work around this issue:

  1. Move hosts to maintenance mode.
  2. Remove the host out of the cluster.
  3. Reboot the host to remove the legacy vibs.
  4. Add the host to a new NSX prepared cluster.