NSX Manager on-demand backup fails with the error: Status code 415 Unsupported Media Type

Products

• VMware NSX

Issue/Introduction

Symptoms:

• NSX Manager on-demand backup fails
• You see the error:
  
  Status Code: 415 Unsupported Media Type

Environment

VMware NSX for vSphere 6.0.x
VMware NSX for vSphere 6.1.x

Resolution

The NSX Manager on-demand backup is done via REST API by using this URL:

POST https://<nsxmgr-ip>/api/1.0/appliance-management/backuprestore/backup

Note:

• The POST requires an Authorization Header as well as a content-type:application/xml header. If the content-type header is missing, the HTTP 415 error code can be seen.
• Ensure that the SSL certificate used by NSX Manager is accepted by the client [browser or fat client] before making the call. By default, NSX Manager uses self-signed certificate that is accepted by the user. In such cases, ensure that the NSX Manager certificate is accepted before making the REST API call.
  

Additional Information