USM alarms not aligning with IM, alarm count is off

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Environment

NMS Server Version 7.62
Robot Version 7.62
Windows Server 2008 R2
IM Version: 4.08
UMP Version: 8.00

Solution

1. Obtain NAS (4.72) and hotfix (USM 8.2 HF4) from Support

2. Apply the above updates, nas and ump_usm, and clear the alarms that were not syncing to the portal.

All new alarms should sync as expected.

keywords: UMP 8.0 alarm alarms count not correct inaccurate off not syncing synced out

Environment

Release:
Component: UIMNAS