USM alarms not aligning with IM, alarm count is off
Article ID: 33915
Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
Environment
NMS Server Version 7.62
Robot Version 7.62
Windows Server 2008 R2
IM Version: 4.08
UMP Version: 8.00
Solution
1. Obtain NAS (4.72) and hotfix (USM 8.2 HF4) from Support
2. Apply the above updates, nas and ump_usm, and clear the alarms that were not syncing to the portal.
All new alarms should sync as expected.
keywords: UMP 8.0 alarm alarms count not correct inaccurate off not syncing synced out
NMS Server Version 7.62
Robot Version 7.62
Windows Server 2008 R2
IM Version: 4.08
UMP Version: 8.00
Solution
1. Obtain NAS (4.72) and hotfix (USM 8.2 HF4) from Support
2. Apply the above updates, nas and ump_usm, and clear the alarms that were not syncing to the portal.
All new alarms should sync as expected.
keywords: UMP 8.0 alarm alarms count not correct inaccurate off not syncing synced out
Environment
Release:
Component: UIMNAS
Component: UIMNAS
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